Shipping Policy - Astroganesha

At Astroganesha, we ensure your sacred Rudraksha and crystals reach you safely and quickly. All products are energized and packed in our Greater Noida facility.

Shipping Charges & Free Shipping

• Free Shipping: On all orders above Rs.499 across India
• Below Rs.499: Flat Rs.49 shipping charge applicable
• Prepaid Discount: Rs.20 off on prepaid orders (UPI, Card, Net Banking via Razorpay)

Dispatch Time

Standard Products (Bracelets, Mala, Non-rare beads): Dispatched within 24-48 hours after order confirmation and energization.

Rare Beads (14 Mukhi, Gauri Shankar, Ganesh Mukhi): Dispatched within 48-72 hours as these require special energization puja.

Note: Orders placed after 5 PM are processed next day. Sunday is non-dispatch day.

Courier Partners

We ship via Delhivery, Blue Dart, Xpressbees, and India Post for remote locations. Courier is auto-selected based on your pincode serviceability for fastest delivery.

Delivery Time

• Metro Cities: 2-4 working days
• Tier 2/3 Cities: 3-5 working days
• Remote / North East / J&K: 5-7 working days

Tracking Your Order

Once dispatched, you will receive:

• Tracking ID via WhatsApp on [YOUR_PHONE] number
• Tracking link via Email at support@astroganesha.com
• You can also track via Shopify order status page

Important Points

• Please provide complete address with landmark and alternate phone number.
• If courier attempts delivery and fails, they will attempt 2 more times. Please keep phone reachable.
• For any shipping queries, WhatsApp us at [YOUR_PHONE] with Order ID.
• We are not responsible for delays due to natural calamities or courier issues, but we will assist you.